Privacy Policy

This privacy policy will explain how we use the personal data we collect from You (the customer) when you use our website or submit information to Us.

Luxury Beds & Furniture UK Ltd may collect the following personal data in order:

• If you have a web account with us: your name, gender, date of birth, billing/delivery address, orders and receipts, email and telephone number. For your security, we’ll also keep an encrypted record of your login password.
• Details of your shopping preferences.
• Details of your visits to our websites or apps, and which site you came from to ours.
• Information gathered by the use of cookies in your web browser.
• Personal details which help us to recommend items of interest.
• Payment card information.
• Your comments and product reviews. 
• Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or feedback.

You directly provide Luxury Beds & Furniture UK Ltd with the data we collect. We collect data and process data when you:

● Email us

Our company may also receive your data indirectly from the following sources:

● Submitting contract details via a social media advert (Facebook, Instagram)

● Submit contact details through website

Luxury Beds & Furniture UK Ltd securely store data on our website host Shopify. Access to your personal data is password-protected, and sensitive data such as payment card information) is secured to ensure it is protected. Your data is not exported onto any other application or device.

Your information is never shared or sold with third parties other than those which we have disclosed within this policy.

Luxury Beds & Furniture UK Ltd would like to make you fully aware of all your data protection rights.

Every user is entitled to the following:

• The right to access –You have the right to request all copies that Luxury Beds & Furniture UK Ltd hold of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right that we restrict the processing of your personal data, under certain circumstances.
• The right to object to processing – You have the right to object to us processing your personal data, under certain circumstances.
• The right to data portability - You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain circumstances.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email using the details in our Contact Us page.

• Cookies are text files placed on your computer to collect standard internet loginformation and visitor behaviour information. When you visit websites, we maycollect information from you automatically through cookies or similar technology.

We may use cookies in a range of ways to improve your experience whilst on our website including:

•  Functionality - Our company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising - understanding content you viewed, links you followed and information about your browser, device, and your IP address. Our company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Our company website contains links to other websites and your data is processed through some third-party software applications. Our privacy policy applies only to our website, so if you click on a link to another website you should read their privacy policy.

Our company keeps its privacy policy under regular review and places any updates on its website. The privacy policy was created on 22/05/2021.

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please get in touch using the details found on our Contact Us page.

Should you wish to report a complaint or if you feel that we have not addressed your concerns in a satisfactory manner, you may contact the Information Commissioner's Office using this link: https://ico.org.uk/global/contact-us